Inside Sales Representative

Company: Glass Doctor - Norcross
Location: Victoria
Posted on: May 3, 2021

Job Description:

We specialize in all things glass. We are individual owned franchise of Glass Doctor who has about 300 locations nationwide. We currently own the south central section of Texas and have store locations in Victoria, Seguin and New Braunfels. Our regional office in Victoria, TX started in 1963 and is owned within the same family for 3 generations. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience.

As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. You need to be a good team player. This position is the entry position before being considered for management or administrative.

Specific Responsibilities:

• Meet or exceed monthly sales goals
• Receive incoming calls in professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Job Requirements:

• Full Time
• Computer literate, with working knowledge of work processing, business software and spreadsheet applications
• Proficiency to navigate tablet based technology
• Excellent communication skills
• Good organizational and time management skills
• Professional appearance and personality

Benefits: Medical, Dental, and Vision benefits and paid vacation and sick time

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

Compensation: 12.00 - 14.00 a hour

Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.

Keywords: Glass Doctor - Norcross, Victoria , Inside Sales Representative, Other , Victoria, Texas