Position Description: Salesperson
Reports to: Sales Manager
Position Summary: The Salesperson is directly
responsible for selling vehicles meeting gross profit, volume and
customer satisfaction standards. Must present a professional
Essential Duties and Responsibilities:
- Determine each customers vehicle needs
by asking pertinent questions and carefully listening.
- Demonstrate vehicles,
including test drives.
- Properly introduce new
customers to the Service facilities and to the appropriate Service
- Deliver vehicles to
customers. Ensures customer understands the vehicles operating
features, warranty and maintenance schedule while laying the
foundation for customer loyalty.
- Maintain an owner
follow-up system that encourages repeat and referral business and
contributes to customer satisfaction.
- Keep informed of new
products, features, accessories, etc., and their benefits to
- Review with the Sales
Manager monthly objectives, weekly activities and daily planned
- Understand the
terminology of the automobile business, be informed on
technological changes in the products and be able to communicate to
- Report any vehicle lot
damage or any problem with a vehicle to the Sales Manager
- Know and understand
federal, state and local laws which govern retail auto sales.
- Complete all training
as directed by supervisor.
- Follow policies and
procedures as set forth in Employee Handbook.
- Any other duties as
Knowledge, Skills and Abilities Required:
Educational: High school diploma or the equivalent.
Special Skills (i.e., licenses, certifications): Excellent oral
and written communication skills. Must be able to sell a minimum
quota according to facility standards. Ability to use personal
computer applications including word processing and spreadsheet
software. Current valid drivers license and state sales
Physical Demands and Working Conditions:
The noise level in the work environment is occasionally loud.
Occasionally requires the ability to lift 20 pounds of material. Is
potentially exposed to battery acid, gasoline, chemical cleaning
materials or other toxic materials commonly found in a motor
vehicle dealership. Occasionally, exposed to exhaust fumes or other
THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN
ALL-INCLUSIVE LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB
DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE
JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL
REQUIREMENTS OF THE JOB.
Signature (Employee) Date
Signature (Supervisor) Date