Company: CSL Plasma
Posted on: May 3, 2021
With operations in 35+ nations and ~27,000 employees worldwide,
CSL is driven to develop and deliver a broad range of lifesaving
therapies to treat disorders such as hemophilia and primary immune
deficiencies, and vaccines to prevent influenza. Our therapies are
also used in cardiac surgery, organ transplantation and burn
CSL is the parent company of CSL Behring and Seqirus. CSL Behring
is a global leader in the protein biotherapeutics industry, focused
on bringing to market biotherapies used to treat serious and often
rare conditions. CSL Behring operates CSL Plasma, one of the
world's largest collectors of human plasma, which is used to create
CSLs therapies. Seqirus is one of the largest influenza vaccine
companies in the world and is a transcontinental partner in
pandemic preparedness and a major contributor to the prevention and
control of influenza globally.
We invite you to take a look at the many career possibilities
available around the globe and consider building your promising
future at CSL by becoming a member of our team!
This position is responsible for overseeing the applicant and
return donor reception and registration processes.
Job Description SummaryThis position is responsible for supervising
the day-today plasma center operations and staff to ensure
efficient plasma collections.Job Description
Supervise reception and medical staff.
Assist management with daily center operations to include
development of reception and medical staff, assessment and
improvement of processes, troubleshooting issues and managing donor
1 In compliance with Standard Operating Procedures (SOPs),
supervise center operations daily activities. Provide clear and
consistent instructions and directions, conduct meetings, and
clearly communicate performance expectations. May be required to
perform tasks in work areas. Advise management of employee relation
issues or escalated donor issues.
2 In conjunction with Group Leaders, facilitate donor movement
throughout the center minimizing wait time and processing.
3 Ensure the center is staffed with adequate number of personnel to
provide sufficient support based upon center size, structure and
donor flow. Monitor time card reporting procedures, attendance, and
utilization of overtime.
4 Conduct error investigations and develop recommendations for
5 Participate with management in conducting performance appraisals,
providing performance feedback. With management review, document
verbal and written coaching level corrective actions as needed.
Assist in maintaining up-to-date employee training files,
checklists, and assist with performance evaluations and
6 May assist with the recruitment and selection of center operation
7 Adhere to and promote compliance to company policies and
8 May assist with the development and implementation of marketing
initiatives to increase donor retention.
9 Ensure accurate recording of donor data in the electronic donor
information management system as outlined in the SOPs.
10 Understand policies and procedures associated with hyper immune
programs at the center if applicable.
11 Maintain clean efficient work environment, and ensure sufficient
operating supplies and forms are available. Comply with all Health
Safety and Environmental (HSE) and Occupational Safety and Health
Administration (OSHA) policies and procedures. May conduct routine
internal procedures and documentation audits. Promote safety in all
12 Maintain confidentiality of personnel, donor, and center
13 Will be cross-trained in all technical areas and other functions
to meet the needs of the business.
14 Bilingual skills may be required, at the discretion of the
organization, to meet the needs of the business.
15 Perform other job-related duties as assigned.
High school diploma or equivalency required
Bachelors Degree or equivalent combination of education and
professional work experience preferred
Minimum 1 year supervisory, leadership experience responsible for
overseeing the activities of others required
(physical & mental requirements)
Shares information with internal contacts with common desire to
reach a solution
Ability to make decisions, which have moderate impact on immediate
Must be able to see and speak with customers and observe equipment
Occasionally perform tasks while standing and walking up to 100% of
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Fast paced environment with frequent interruptions
Frequently exposed to hazardous chemicals, extreme temperatures and
to blood borne pathogens.
Required to wear Personal Protective Equipment while performing
specific tasks or in certain areas
Required to work overtime and extended hours to support center
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, disability, veteran status, national origin or
other legally protected classifications.
Keywords: CSL Plasma, Victoria , Center Supervisor, Other , Victoria, Texas
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