U- Box Customer Care Representative (Victoria)

Company: U Haul
Location: Victoria
Posted on: June 5, 2021

Job Description:

U-HAUL is looking for friendly, energetic, and motivated individuals that enjoy interacting with customers and take pride and comfort in a job well done. U-Box CCR's are responsible for pick up, transportation, and drop off of our U-Box containers and to ensure that our valued customers needs and expectations are met by providing them with friendly and courteous service.Primary responsibilities include:Operate a flat-bed truckOperate an 8000 pound propane forklift or a truck mounted forkliftLoad and unload storage containers onto truck bed for delivery to storage facilityTransport cargo to and from specified destinationsEnsure timely delivery; provide customer assistance to include the sale of support itemsUse a truck mounted forklift to remove containers from vehicle, and position in the designated storage locationUse on-line computerized dispatch and rental systemsPrepare, receive, and provide appropriate documentation for the delivery or pick up of goodsVerify that the container, and any other equipment rented, is returned in the same condition as when rentedEnsure warehouse storage facility is clean, dry, and secure at all timesPerform "Customer Ready" inspections of U-Box containers prior to dispatchRequirements:Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehiclesAdhere to all local state and federal vehicular regulations while drivingA Class B Commercial Driver License (CDL) or above is required, however, we are willing to train candidates in order to achieve an applicable CDL for employment. Candidates must possess a clean driving record, be able to pass a criminal background investigation, and meet all Department of Transportation (DOT) and U-Haul physical examination requirements.U-Haul drivers that operate service vehicles and/or rental trucks with a GVWR of 10,001 lbs. or more or a combination of vehicles (truck and trailer) with a GCWR of 10,001 lbs. or more are required to have a driver qualification file. A medical certificate from a federally registered medical examiner must be obtained to be a U-Haul CMV driver.Education/Training:High School Diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.Physical Demands:The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.Location:14225 Northwest Freeway, Houston North, Texas 77040 United States of AmericaU-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.Associated topics: call center, call center associate, client, coordinator, csr, customer care specialist, customer service specialist, internship, service representative, tsr Associated topics: call center associate, client service, customer care representative, customer service associate, internship, rep, representative, technical assistant, telephone service representative, tsr

Keywords: U Haul, Victoria , U- Box Customer Care Representative (Victoria), Other , Victoria, Texas