PASRR Case Manager
WORKSITE LOCATION: Gulf Bend Regional Plaza, 6502 Nursery Drive,
Suite 100, Victoria TX 77904
PAY GRADE: 14 ($17.47 - $19.22) EEOC CODE: Professional FLSA
SHIFT: Fulltime; Monday thru Friday, 8:00am - 5:00pm, with some
variation to meet job requirements and customer needs
EDUCATION AND EXPERIENCE REQUIRED: Qualified Mental Health
Professional-Community Services (QMHP-CS) - A staff member who is
credentialed as a QMHP-CS who has demonstrated and documented
competency in the work to be performed and:
- has a bachelor's degree from an accredited college or
university with a minimum number of hours that is equivalent to a
major (as determined by the LMHA or MCO in accordance with TAC
412.316(d) of this title, relating to Competency and Credentialing)
in psychology, social work, medicine, nursing, rehabilitation,
counseling, sociology, human growth and development, physician
assistant, gerontology, special education, educational psychology,
early childhood education or early childhood intervention.
- is a registered nurse.
- completes an alternative credentialing process as determined by
the LMHA or MCO in accordance with TAC 412.316(c) and (d) of this
title relating to (Competency and Credentialing).
Preferred: Experience working directly with individuals with
DEGREE AND/OR CERTIFICATION REQUIRED: Bachelor's degree from an
accredited college or university with a minimum number of hours
that is equivalent to a major (as determined by the LMHA or MCO in
accordance with TAC 412.316(d) of this title, relating to
Competency and Credentialing) in psychology, social work, medicine,
nursing, rehabilitation, counseling, sociology, human growth and
development, physician assistant, gerontology, special education,
educational psychology, early childhood education or early
childhood intervention; or, is a registered nurse.
Ability to obtain Adult Needs and Strengths Assessment-ANSA
REPORTS TO: PASRR Team Lead
LEVEL OF SUPERVISION REQUIRED: General
JOB PURPOSE: Preadmission Screening and Review (PASRR) is a
federally mandated program. PASRR Case Manager/QMHP-CS position
will ensure that any individual seeking admission into a
Medicaid-certified nursing facility or currently residing in such a
facility is screened and evaluated for mental illness, (or where
applicable intellectual disability, and developmental
disabilities). Purpose of the evaluation is to determine whether an
individual identified as having mental illness needs specialized
services, to identify alternate placement options when necessary or
requested, and to identify specialized services that may benefit
the individual. Must meet multiple deadlines and reporting
requirements. This position will also provide routine case
management, skills training, and/or psychosocial rehab services to
adults with severe and persistent mental illness. Services will be
provided in the nursing facility setting to individuals shown as
positive for mental health services after an evaluation is
conducted. Is responsible for completing assessments, treatment
planning, effective coordination of appropriate community services
and crisis intervention. Acts as liaison between consumers/families
and service providers. Requires travel within the 7 counties. May
perform other work duties as assigned by Manager of IDD Services.
Work is performed under the general supervision of the PASRR Team
Lead with considerable latitude for the exercise of discretion and
ESSENTIAL FUNCTIONS and DUTIES:
QMHP-CS must have working knowledge of the nature of serious
mental illnesses and related treatment modalities, interventions,
and techniques. Need to be familiar with the different types of
assessments and their uses in the recovery planning process.
Knowledge of consumer rights, local community resources and service
delivery systems. Duties include but are not limited to completing
case management assessments, developing person-centered recovery
plans, and providing skills-training and routine case management to
help consumers achieve their goals and objectives. QMHP-CS is
responsible for meeting with individual to build rapport and
participate in integrated care planning activities to improve and
enhance service continuity and effectiveness. Utilize effective
listening skills to establish connection with client, family
members and other individuals close to the client; provide
emotional support and encouragement and engage family members in
the service process.
- Complete a PASRR Evaluation (PE) within required timeframes to
determine if the person has an MI, ID or DD diagnosis and, if so,
assess the person's need for care in an NF;
assess the person's need for specialized services; and
identify alternate placement options.
Administer the Texas uniform assessment tool (Adult Needs and
Strengths Assessment-ANSA) to determine level of care and service
planning to facilitate quality improvement initiatives and to allow
for outcomes monitoring.
Accepts newly assigned cases in which the diagnostic intake has
been endorsed by a licensed provider.
Develops Person-Centered Recovery Plans with consumers as the
means for implementing appropriate services and developing
effective rapport and outcomes with consumers.
- Provides on-going case management functions in accordance with
the consumer's needs and the strategies identified within the
service plan to help the consumers achieve goals and
- Responsible for providing skill building training relating to
goals and objectives using evidence-based practices and
- Maintains all client documentation in the electronic record and
write progress notes that are adhering to requirement set by the
Texas Administrative Code. All service delivery notes entered
within 2 business days.
- Maintains records in accordance with regulatory/agency
standards. Enters data in a clear, accurate, and timely manner.
Also, promptly submits documentation needed for the tracking of
output/outcome measures. May be asked to assist in record review or
qualitative review processes.
Participates in integrated care planning and care coordination
activities as directed to improve and enhance service continuity
and effectiveness for consumers.
Maintains close communication with the nursing facility
psychiatric services (where applicable), social services, and
nursing, for input regarding medication compliance, side effects of
medication, and medication changes. Alerts these members of the
staff of any changes in customer adjustment which might suggest
decompensation and a need for more aggressive intervention.
Participate in staff meetings, monthly training, company
programs, professional development training as required.
Meets regularly with the immediate supervisor as a means of
enhancing professional growth, reviewing and processing the
provision of case management services, and dealing with appropriate
Performs other duties as assigned by the supervisor which are
consistent with the position and in compliance with agency policies
- Uses a trauma informed care approach when providing services
and working with others.
- Understands the Three E's of trauma-informed care.
- Understands the Four R's of trauma-informed care.
- Understands the six key principles of trauma-informed
KNOWLEDGE, SKILLS, ABILITIES, and COMPETENCY:
Ability to analyze complex situations, ability to meet deadlines
and goals, knowledge of state contracts and guidelines, organized,
strong time management, detailed oriented, passionate about
providing quality customer service, and ability to link customers
to resources within Gulf Bend Center and the surrounding
Thoroughness/Attention to Detail
Excellent interpersonal skills
Able to exhibit a high level of confidentiality
Excellent organizational skills
Must be able to identify and resolve problems in a timely
Must be able to gather and analyze information skillfully
- Ethical Conduct
A trauma-informed approach to care "realizes the widespread
impact of trauma and understands potential paths for recovery;
recognizes the signs and symptoms of trauma in clients, families,
staff, and others involved in the system; and responds by fully
integrating knowledge about trauma into policies, procedures, and
practices, and seeks to actively resist re-traumatization." The six
key principles of a trauma-informed approach include: safety;
trustworthiness and transparency; peer support; collaboration and
mutuality; empowerment, voice and choice; and cultural, historical
and gender issues (Substance Abuse and Mental Health Services
- The Three E's of Trauma: Events, Experiences, and Effects.
- The Four R's: Key Assumptions in a Trauma Informed Approach -
Realization, Recognize, Respond, Resist Re-traumatization.
EQUIPMENT, TOOLS AND MATERIALS
Computer, telephone, calculator, fax machine, and copy machine
are used in performance of essential job duties.
- Various forms of paperwork are handled in performance of
essential job duties.
PHYSICAL REQUIREMENTS and ENVIORNMENTAL CHECKLIST: Check all
abilities required to perform the essential and marginal tasks of
this job: Walking, operating office equipment, standing, operating
motor vehicle, light lifting (under 15 lbs), sitting, ability to
see, identify colors, light carrying (under 15 lbs), hearing (with
aid), straight pulling, ability to write, ability to count, ability
to read, simple grasping, ability to tell time.
Work site and environmental conditions that apply to this job:
Travel by car 50% of time, outside, inside, working closely with
others, working alone.
CRED/PRIV REQUIRED? Yes DRIVING REQUIRED: Yes
Interacts with employees' contractors, consumers, community,
family members, referral sources, governmental sponsoring and
funding entities, program auditors, advocacy groups, and the
Ability to communicate effectively, both verbally and in
Work behavior must be compatible with Center value statement and
Policies and Procedures contributing to an environment of problem
solving, building trust, conflict resolution, and customer service.
Ability to perform tasks effectively and efficiently.
Ability to plan and schedule work and implement directives
without constant supervision.
Ability to present a professional appearance and conduct when
representing the Center.
Ability to work cooperatively and productively with supervisor,
individuals, co-workers, and groups of persons at all levels of
activity, contributing to a strong spirit of teamwork.
- Ability to establish and maintain effective working
relationships with staff, other agencies and the general public
using tact, courtesy and good judgment.
OTHER REQUIREMENTS OR CONDITIONS:
- Current State of Texas Driver License or if you live in another
state, must be currently licensed in that state. Liability
- Must be insurable by Center's liability carrier if employee
operates a Center vehicle or drives personal car on Center
- Good driving record as defined by Gulf Bend Center.
- Must complete PASRR required trainings through Texas Health and
Human Services Learning Portal
- Must complete all CORE training requirements prior to the due
- Must have computer experience to include: Microsoft Word,
Excel, and Outlook. Must have good organizational skills to achieve
multiple deadlines. Ability to type 40 wpm.
- Must maintain regular attendance and reliability which is
critical to business operations. This is a fulltime position. Days
and hours of work are Monday through Friday, 8:00am to 5:00pm or
agreed upon hours 100% of the time, to ensure consistency and
completeness of program's processes. Evening and weekend work may
be required as job duties demand.
Gulf Bend Center provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identify or expression, or any other characteristic protected by
federal, state, or local laws.
This policy applied to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination,
layoff, recall, transfer, leaves of absence, compensation, and
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.