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Plumbing Field Service Manager

Company: Roto-Rooter
Location: Victoria
Posted on: June 6, 2021

Job Description:

Roto-Rooter Plumbing and Drain Service of Corpus Christi, TX is looking to hire a full-time Plumbing Field Service Manager. Are you ready to take your career as a plumber to the next level with a highly respected and stable company? Can you instill the pride of workmanship and a passion for customer service in others while helping us grow? Are you looking for high career growth and earning potential? If so, please read on!

This plumbing field service manager position earns a competitive combined salary and performance-based pay. Our management team also receives excellent benefits, including a 401(k) plan, health benefits, and paid time off!! If this sounds like the right opportunity in management for you, apply today!


We are a Family-Owned Franchise Business founded in 1935, Roto-Rooter originally specialized in clearing tree roots and other obstructions from sewer lines. Today, we have grown to be the largest provider of residential and commercial plumbing, drain cleaning, and water cleanup services in North America. Our well-known jingle, "And away go troubles down the drain," says it all. We solve problems quickly while providing excellent customer service.

Here at Roto-Rooter, we pride ourselves on maintaining a supportive, team-oriented work environment. We look out for each other and have open lines of communication between employees and management. Our company culture recognizes and rewards performance, ability, and hard work. Additionally, we offer our employees top pay, paid training, assistance with obtaining a Plumbing License, annual continuing education, excellent benefits, job security, and opportunities for career advancement.


As our Plumbing Field Service Manager, you facilitate a team atmosphere through example and attitude. You hire and develop technicians at all levels of licensing in accordance with our service program. With company objectives in mind, you conduct daily technician check-ins to evaluate the mindset of your team members as well as reinforce company processes and maximize training opportunities. You further the sales skills of your team by demonstrating product knowledge and use of the company's approved sales approach. Proudly, you report to management the accomplishments of your team and their current weekly goals and objectives.

When interacting with our customers, you apply a positive attitude in all interactions adhering to the expectation of exceptional service. You gladly meet with current and potential customers to evaluate their needs. With clear and concise communication, you present options for plumbing repair, service, or replacements. Additionally, you maintain communication with all customers, ensuring their complete satisfaction that you and your team provide.


  • Relevant experience in all aspects of plumbing service
  • Customer service skills and sales savviness
  • Leadership ability
  • Strong reading, writing, and basic mathematical skills
  • Proficient in Microsoft Office suite (Excel, Word, PowerPoint)
  • Experience with ServiceTitan or similar invoicing software is a plus!

2 years of proven management or sales experience in plumbing is preferred, but multiple factors will be considered. Can you easily build a good rapport with clients? Are you results-oriented? Do you have exceptional troubleshooting skills with the ability to efficiently resolve issues? Are you a team player? Can you achieve challenging goals and objectives on a regular basis? Are you positive and professional? Do you enjoy mentoring others? Can you effectively prioritize multiple tasks? Do you have excellent communication skills, including the ability to explain technical information in layman's terms? If so, you might just be perfect for this Plumbing Field Service Manager position!


If you feel that you would be right for this management position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 78405

Job Posted by ApplicantPro

Keywords: Roto-Rooter, Victoria , Plumbing Field Service Manager, Other , Victoria, Texas

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