FRONT DESK - Daytime Shift

Company: Comfort Inn by Choice Hotels
Location: Victoria
Posted on: November 23, 2022

Job Description:

You will be responsible for providing excellent customer service with each & every guest. You will accomplish this by staying customer service focused from the beginning of the reservation to the check out of the stay with all guests.
* Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
* Mitigate customer complaints as needed
* Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
* Connect with the housekeeping department to ensure guest accommodations are ready
* General bookkeeping ensure all hotel guest account information is accurate and up-to-date

Job Type: Full-time

Pay: From $10.00 per hour

Benefits:
* Employee discount
Schedule:
* 8 hour shift

Experience:
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Comfort Inn by Choice Hotels, Victoria , FRONT DESK - Daytime Shift, Other , Victoria, Texas