Patient Services Representative WellMed Victoria, TX

Company: UnitedHealth Group
Location: Victoria
Posted on: January 12, 2022

Job Description:

$750 Sign-on Bonus for External CandidatesDo you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)The Patient Services Representatives is responsible for greeting patients and collecting, recording and balancing payments.Primary Responsibilities:

• Most Customer Service Greeting completed over the phone
• Assist patient with intake processes including copying required documents and assists patients over the phone with scheduling to see the PSU Team or the PCP
• Answer phones and schedule appointments.
• Manage medical records (maintains, files/scans, prepares for schedule).
• Ensure all correspondence is scanned and/or filed in timely manner.
• Process requests for medical records release and maintains appropriate logs
• Perform all other related duties as assignedYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • High school graduate or GED
  • 1+ years of related work experience including data entry
  • Working knowledge of medical office procedures and medical terminology
  • Ability to accurately sort and file materials by alphabetic or numeric systems
  • This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of diseasePreferred Qualifications:
    • Bilingual English/Spanish
    • Effective communication and customer service skillsCareers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job Keywords: Front Office, Front Desk, Medical Assistant, Medical Administration, Medical Office, Clinic, Patient Care Coordinator, Data Entry, Customer Service, Patient Services Representative, PSR, Patient Care Coordinator, WellMed, UnitedHealth Group, UHG, UnitedHealthcare, UHC, Spanish, Victoria, TX, Texas

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